We have been asked many questions, and we felt a page of FAQ's would benefit other customers who may have similar questions. Basically it is an ask/answer page concerning our website, products, shipping, and more. We hope you find this page helpful, and if your question is not listed, please feel free to drop us an email and ask.
How long does delivery take?
Delivery times vary upon the item ordered.
Personalized items take a little longer than other non-personalized items and hand painted items do also. Understandably, the personalization process adds time to the order fulfillment stage.
Some of our personalized wooden products can take from 2 to 3 weeks, because these are made to order, using your specifications and that takes time.
If you would like to order a specific item and need to know how long it would take to be delivered, simply drop us an email and we will be happy to assist you!
Contact Us I love your new look and products! Will you be adding more products soon?
Yes! We plan on adding many more new products regularly, so please check back often. Thanks for the kudo's, too!
Where can I find your terms?
Our Terms of Service page lists all our helpful policies and many links to useful information.
You will find info about our Privacy Policies, Security While Shopping Our Site, Payment Options, Shipping Info, Refunds, Returns and Replacement Information and much more on our Terms of Service page.
Terms of Service Where can I find information about your security for shoppers?
Your security and safety is important to us!
You can find information concerning your security while utilizing our website, shopping cart, and how we protect your personal information on our Terms of Service Page.
Terms of Service I received my sign damaged, what should I do?
For damaged or defective items, please contact us immediately.
For our policies on how we handle damaged or defective items upon receipt, please see our Terms of Service page.
Terms of Service I don't like what I ordered and want a refund. How do I get one?
Items that are damaged or defective, are replaced. We do not refund because you decided you don't like your item.
We ask that customers use common sense and read each item's description and ask any questions BEFORE making a purchase.
Reading our Terms is also beneficial before making a purchase.
Terms of Service Why do you only ship to continental US?
At this time, we only ship to the continental United States. This does NOT include Alaska or Hawaii or APO/FPO addresses.
We apologize if this inconveniences you.
Some of the venues we use to ship, and some of the suppliers we utilize, don't have the ability to ship outside of the US, and unfortunately, that means we can't also.
We hope to remedy this in the near future!
What if I have a question not listed here?
Please feel free to contact us with any questions you might have.
Our Customer Service staff is happy to help!
Contact Us I live in Michigan and have a daughter in Georgia that I want to send a gift to. Is this a problem?
No problem at all!
When you click to purchase and enter our shopping cart, fill in YOUR billing information, but for the "ship to" address, simply fill in YOUR DAUGHTER'S home address.
What about charging state tax on my purchase?
We only charge state tax to Georgia residents. Our company is located in Georgia, and we are required by law to charge Georgia State tax to customers who are residents of Georgia.
I'm interested in a set of personalized candle holders but don't see any. Can you help?
Good question!
If you have something particular in mind, and didn't find it anywhere on our site, simply drop us an email and we will see if we can find what you're looking for.
Contact Us
Delivery times vary upon the item ordered. Personalized items naturally take longer to ship. Items that are personalized by painting, engraving, carving, monogramming, or sewing adds time onto the fulfillment process and can sometimes take up to 2 or 3 weeks, or longer for delivery. If you would like to order an item and need to know how long it would take to be delivered, simply drop us an email BEFORE making a purchase and we will be happy to assist you!
Personalized items are made to order with YOUR specifications, so please DOUBLE CHECK your spelling, capitalization, and other information you provide us, as we are not responsible for incorrect information supplied to us.
What You Will Find at Kaboodle Gifts
Quality Merchandise for Any Occasion:
Specializing in Personalized Gift Items
Home Decor, Garden, Camping
Gifts for Baby, Wedding, Men, Women, Children
FREE Shipping on ALL purchases!
Kaboodle Gifts offers a wide selection of gifts from children's personalized wooden name puzzle step stools, wind chimes, fancy decorative birdhouses and bird feeders, quality collectibles and figurines to Home Decor. Our personalized hand painted welcome signs, camping RV signs, and our room door signs make exceptionally special gifts, along with our outdoor wood burning fire pit grills, clocks, bath and body spa gift basket sets, personalized purses, bags, and totes and classy gifts for men.
